FSMENA Hero Slider
Integrated Facility Management

Your Facilities, Always Running

Hard and soft FM under one roof — maintenance, MEP, cleaning, handyman and pest control — keeping your buildings safe, compliant and productive while you focus on your business.

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Business Process Outsourcing

Cut Cost. Keep the Talent.

Procurement, recruitment (RPO), contract staffing, payroll and accounting — delivered by specialists who scale with you and free your team to focus on growth.

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Trusted Across MENA & the GCC

650+ Professionals. ISO-Certified Service.

From Cairo to Amman to Dubai, leading organizations rely on First Start for facility and outsourcing services held to ISO 9001 and ISO 45001 standards.

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Trusted by leading organizations
CiscoUberMashreq BankNestleCoca-ColaVodafoneEricssonVeoliaGE HealthCareGE VernovaGSKHaleonRocheMarsUnited NationsUNESCOUNDP CiscoUberMashreq BankNestleCoca-ColaVodafoneEricssonVeoliaGE HealthCareGE VernovaGSKHaleonRocheMarsUnited NationsUNESCOUNDP
Who We Are

One partner for total operational excellence

FSMENA unifies integrated facilities management and business process outsourcing under one accountable roof — powered by a live CAFM platform, AI-assisted operations and 25 years of trusted delivery across Egypt, Jordan and the UAE.

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Integrated Solutions

Soft and hard FM plus full business process outsourcing — no fragmented vendors, one point of accountability.

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Technology-Led

A live CAFM platform and AI-assisted operations that turn reactive work into planned, measurable uptime.

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Regional Reach

650+ professionals and operating hubs in Cairo, Amman and Dubai serving multinational operations.

Providing Professional Services

1999
Since
0M Sq. ft
Managing Facilities
0+
Facility Contracts
0
Contractors Outsourced
FSMENA CAFM · UPKEEP SNAPSHOT
LIVE
0%
SLA Compliance
▲ on target
0%
PPM Completion
▲ 4% MoM
0%
Asset Uptime
▲ steady
0
Open Work Orders
▼ 31% WoW
◆ AI-Assisted Operations
⇄ Smart ticket triage & routing
⏱ Predictive PPM scheduling
✆ WhatsApp service agent
▤ Automated SLA reporting